Frequent questions

Date of last update: March 3, 2019

Return Policy

When would a refund apply?

A return is carried out when the purchased product is damaged or after the expiration date, for this, it is necessary to return the product to be able to make the return.

How would a return be made?

By contacting us to initiate the return process.

How is the refund handled?

For a refund to be made, it is necessary to return the product, otherwise, it could not be carried out.

You have more questions?

Can I place orders in one piece?

It will depend on the product you want to buy. We have some products that are sold exclusively by package.

Can I make special orders of a certain amount?

Yes. If the desired quantity is not available, please contact us for programming.

How long does shipping take?

The delivery time of the product is approximately 3 to 7 days.

What payment method can I use?

Credit and debit cards (Visa, Mastercard and American Express) and PayPal.